Citizen Development

Democratization of software development begins with removing Barriers of Entry to allow active engagement and enthused participation of citizens in creating low-code, no-code (LCNC) mission solutions. At NetImpact, we are tearing down this barrier so the federal community can evolve as a democracy that creates a future of people-centric, mission intimate, and citizen-designed innovations.

NetImpact as well as other companies supporting the federal government have relied on close collaboration with the mission subject matter experts; using their inputs to guide the development of successful, intuitive enterprise systems. As we ponder the future of Government and commit ourselves to bringing disruptive thinking to the federal digital transformation efforts, we find that traditional IT team models can no longer support the scale of development legerity and change responsiveness.

This challenge is resolved by the changing IT landscape, where the mission experts can be enabled to build mission solutions using low-code, no-code (LCNC) platform software and leverage their IT counterparts to provide consultative support. This grants mission experts the autonomy to build solutions at the mission-speed, supporting current and emerging at the pace needed, without relying on the traditional development process.

New mandates calling for action and accountability on modernization like EO 14058 and the President’s Management Agenda (PMA) have reiterated the need for workforce empowerment and the importance of revolutionizing the citizen experience. The way to get there together sooner is by empowering citizen development with the tools, support, and safeguards to develop more mission-relevant solutions faster.

While maintaining status quo may be better for business in the short term, embracing the new paradigm is better for us as a community and as a country looking to the future.

When achieved, development democracy decreases overall cost of development, elevates our country’s general digital dexterity and workforce talent level, and transforms the federal customer experience (CX) for the American people. By empowering and equipping our mission experts with the support system and tools necessary for hands-on solution development, we not only deliver greater operational agility for the organization but also restore emphasis on the value of the mission over the technology. IT teams can regain delivery focus for sophisticated technical support without interfering with the mission drumbeat that demands need-based changes and automation which evolves daily.

Learn more below about these DX360°® solutions below that remove barriers to self-sufficiency for business users to creating intuitive, responsive, and value-add apps quickly without preparing to fight for prioritization against more complicated asks or waiting on the availability of a team already committed to higher objectives.

What is....?

Citizen Development: Citizen development encourages non-IT-trained individuals within their organizations to become software developers and create business applications and innovations. It is IT designed by business and mission experts for the missions they support, not just technology experts.

In 2021, the number of low/no coders was estimated to be around 2.6M by IDC. That number is expected to rise by a 40% annual average until 2025 – growing three times quicker than the total developer population.

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